Developing Technology to improve Access is an on-going narrative. Digital 4 continuously monitors new developments across a wide range of industries to find products and applications that we can adapt, improve and offer for Access.
To do this successfully, we rely on a positive dialogue with our clients and the d/Deaf Community for new ideas and problems to solve.
If you have an idea for Access that we can assist with, a show that you don’t know how to Access or an Access problem that you can’t resolve then please contact us
Enquiries, Consultancy and Proposals
We are the market leader in systems that deliver prepared or live text support for audiences – Theatre Captioning, Opera Surtitling and Theatre Sub-Titling. We work extensively with Theatre Designers and Artists.
We design, manufacture or supply the LED Displays and other Display Technologies. We write the software applications. We are problem solvers and many of our new software applications and interfaces are driven by our customers so we want to hear what our customers want.
All enquiries are welcome, and we will try to understand your requirements in full detail. We take a consultative approach, offer best advice, and will then send you a detailed proposal for your consideration.
Digital 4 specialise in writing software and integrating with display technology to format and display text to support Theatre Access, Opera, Theatre Sub-Titling and Artists.
If you have a project that might require these skills then please contact us
Digital 4 has developed long-standing relationships with a team of UK based software writers, LED display manufacturers and display technology suppliers to offer our clients the best, the most appropriate, and the most cost-effective service.
Our most important partnership is with Signblazer Ltd who we have worked with for nearly 30 years. We are joint holders of the Intellectual Property Rights for all the Software Applications we have developed together, and all Captions Units supplied by Digital 4 since 2009 have been manufactured at their factory in Hamble, near Southampton, Hampshire, where we also make any repairs.
We manage the complete implementation of projects including ongoing user-training:
Go to the Captioner Training page of this website for more details if this is an area of interest.
We have manuals, pdf’s, and short videos available on the Sopratext website.
We offer on-site training with Sales and Hires. Remote Training is available via Zoom and Teamviewer.
We answer the phone!
We offer a full range of warranties, on-site and remote support
Digital 4 strive to provide the highest level of service to customers at all times.
According to the agreements between us, we can provide support for hardware and software by means of:
12 months. Covers all parts and labour. Customer responsible for return to and collection from our Factory.
12 months. Covers all parts and labour. We will attend site to carry out repairs as technically feasible otherwise collect from customer, repair at our Service Centre and return.
12 months. Covers all spare parts and repair guidance by email, remote dial in and telephone. If customer can return product for repair then all labour is also included. Customer is responsible for all freight costs.
All warranties can be extended annually by quotation.
We will offer a quotation for any work required outside warranty.
Software upgrades are made available as downloads from our Sopratext website.
In the first instance customers should report the fault to Digital 4 by phone or email to explain the nature of the problem. If possible we will resolve the problem by phone or otherwise we arrange an engineer call out as appropriate.
